How Can We Help?

 

Whether you need an update on your order or technical advice for your tank, our support team is ready to assist.

Don’t wait for an email—most answers are available right here:

Review Shipping & Logistics

Technical Advice & Care Guides

Visit Big Fish Aquarium

In-Store Hours

Store Hours

  • Monday 12 PM – 7 PM
  • Tuesday 12 PM – 7 PM
  • Wednesday 12 PM – 7 PM
  • Thursday 12 PM – 7 PM
  • Friday 12 PM – 7 PM
  • Saturday 10 AM – 6 PM
  • Sunday 10 AM – 6 PM

Important Note for Online Shoppers

Our online shop features a curated collection of livestock dispatched from our national partner network. Our in-store inventory is different from our online catalog.

Please call (773) 413-7137 to confirm in-store availability for specific livestock before your visit.